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Marc-Oliver Gern

Marc-Oliver Gern

  • Canada
  • Member since 2020

Marc-Oliver is a dedicated Digital Business and Product Designer specializing in user experience, design research, customer development, and lean startup strategies. He gets most excited when brands talk about products, utility-driven services, and customer lifetime value. He excels in customer-centric design and has a number of international design awards to his credit. Large and small design teams value his open-minded, collaborative and super-fast hands-on approach: Build – Measure – Learn. He knows the business side of building and launching digital products successfully and can guide stakeholders and partners through all 5 key development stages: Ideation › Development › Traction › Transition › Growth.

He is the founder of two successful startups and architected Platform Businesses, Games, Financial Services, Consumer Mobile Apps, Betting Platforms, Language & Math Learning Tools, Healthcare Apps, Flight Booking Systems, Citizen Engagement Platforms, E-commerce Shops and many more. Marc-Oliver worked and learned with teams in Germany, Canada, China (Hong Kong), Belgium, Austria, Switzerland and the UK.

Selected clients:
Air Canada, NIKE, Ubuntu/Canonical, NOKIA, HILTI, WaterAid, Pandora, UBS, HSBC, CBI, AgeUK, Hong Kong Jockey Club, Thomson Reuters, Electronic Arts, Lufthansa, Qatar Airline, Maison Du Monde, Yello Strom, T-Mobile, Philip Morris, Doctaly, Sainsbury, Adidas, PORSCHE, Mercedes Benz, Mini, BOSCH, Chineasy, Germanwings, NetBiscuits, T-Online, and many more.

Most frequently used tools:
Axure/Sketch for prototyping. RITE for rapid design iterations. Eye-Tracking for usability studies. Interviews for customer development and research. A/B tests, event tracking and 2-way cohort analysis for life services.

Writing:
https://medium.com/the-versatile-designer

Portfolio:
https://www.dropbox.com/s/g0tp05zpgejyw3j/MOGern-Portfolio-2020.pdf?dl=0

Contact Marc-Oliver.