Managing Creative and Client Relationships
Delve into the psychology of different work personalities and how best to deal with each.
Follow this masterclass to get an email the next time it's scheduled.
Follow this masterclass to get an email the next time it's scheduled.
Get a handle on your working relationships with this in-person course. Susie Galbraith draws on her three-decade-long career – which includes time at some of the biggest ad agencies – to share practical methods for negotiating, handling conflict, and forging relationships with colleagues and clients.
Whether you’re managing your in-house designer or keeping your client happy, you need to know how to juggle the relationships your working life revolves around. Susie's session is adapted from a three- month long course at the Harvard Business School, and tailored to those working in design and advertising. Delivered in bite-sized chunks – so you can leave with practical skills and tools to put into use straight away – this is an immersive and hands-on workshop that covers all aspects of creative relationships.
Each step of the workshop is underpinned by researched best-practice relationship management, that's been proven to work time and again. But more than that, this is a day that's all about interaction and shared experiences. Role play gives you the chance to practise what you've learned, so you can leave feeling confident, and ready to manage any relationship work throws at you.
Who it's for:
By the end of this workshop you will:
9:30 - 17:00 BST
D&AD, 64 Cheshire Street, London, E2 6EH, United Kingdom.
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An engaging course with relevant examples and proactive group activities that provide the tools to action in the workplace and day to day life.
Fantastic course that was super relevant for all areas of managing, no matter what level or who you manage.
It was an eye-opening experience to how I, and others, interact and influence situations around me.
Engaging, insightful and well paced workshop.
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