Help! The Game
Award: Wood Pencil
Wood Pencil / Media / Direct / 2021
Australia is in the midst of its most disastrous year on record, resulting in NRMA Insurance experiencing a 17% increase in calls. With uncertainty about our climate on the rise, customers are equally uncertain about what coverage their policies provide. Customers believe insurance is complicated and filled with confusing industry jargon. As such, many customers don't read their complex Product Disclosure Statement which can lead to people being underinsured.
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